Shipping policy

Delivery & Shipping Policy

Most in-stock orders are prepared for shipment within 1–2 business days after payment authorization.

Weekends and public holidays are not counted as business days.

Certain large, special-handling, or limited-stock furniture items may require additional preparation time.

Eligible orders may receive Free Standard Shipping.

Any additional shipping service, upgraded delivery option, or location-based charge will be displayed during checkout when applicable.

For eligible U.S. orders, standard transit is generally estimated at 2–3 business days after dispatch.

These timeframes are estimates rather than guaranteed delivery dates.

Sofas, sectionals, beds, and other oversized products may be delivered differently from ordinary parcel shipments.

Depending on the carrier and product, delivery may require:

Unless otherwise stated on the relevant product page, standard delivery does not automatically include:

Tracking or shipment information will be provided when available.

Please note that tracking may not update immediately after a shipment has been created.

Before ordering large furniture, customers should make sure the delivery location has sufficient access.

Consider:

Please check your shipping information carefully before submitting your order.

Once fulfillment has begun, we may not be able to modify the delivery address.

Delivery can occasionally be affected by:

If damage is visible at delivery, photograph the packaging and product before discarding packaging materials.

Phone: +1 (801) 555-0199
Address: 155 N 400 W, Salt Lake City, UT 84103, United States